Return Policy
We offer refund / exchange within the first 4 days from the date of your purchase. If 4 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.
1. Eligibility for Returns & Exchanges
In order to become eligible for a return or an exchange, you must meet the following criteria:
- The purchased item should be unused and in the same condition as you received it.
- The item must have its original packaging.
- If the item was purchased during a sale, it may not be eligible for a return / exchange.
- Only items found to be defective or damaged are eligible for replacement based on an exchange request.
2. Exempted Products
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the time of purchase.
3. The Process
For accepted exchange / return requests:
- Once your returned product / item is received and inspected by us, we will send you an email to notify you about the receipt of the returned / exchanged product.
- If the item is approved after a quality check at our end, your request (return or exchange) will be processed in accordance with our internal policies.